Printer troubleshooting decision tree template

A flow tree: no maths, just the next step.

Use this template

Flow treeNo payoffs, so no maths. Structure is valid. Add : 1000 to an outcome to start scoring.

Walk through it

Step 1

Is the printer showing an error light?

The tree

Outline

# Flow tree (no payoffs): IT troubleshooting
Is the printer showing an error light? [decision]
  Yes, a paper light
    Reload the tray and clear any jam # open every door and check the rollers
  Yes, a toner or ink light
    Replace the cartridge
  No lights at all
    Is it plugged in and switched on? [decision]
      No
        Plug it in and power it on
      Yes
        Log a hardware fault with IT
  No, it looks normal
    Did the print job reach the queue? [decision]
      No
        Reinstall the printer driver
      Yes, it's stuck
        Cancel all jobs and restart the print spooler

How to use it

Press Use this template. The tree opens in the editor, no account needed.
Edit the outline on the left. Indentation is the tree; (p 0.4) is a probability, (cost 5000) a cost, : 200000 a payoff.
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