Contact
One address for everything. Email is answered by the people who build DecisionBranch, usually within two working days.
What to include
A question or a bug
Say what you expected and what happened. If a tree is involved, paste its outline or share its link; it is the fastest way for us to reproduce it.
Email about thisCourse licence
$299 per course per year. Send the course name, the institution and roughly how many students, and we will set it up.
Email about thisTeam plan, custom-domain embeds
The Team plan is $29 a month flat for five editors, with the per-node funnel and embeds from your own domain. Tell us the domain you want to use.
Email about thisBilling
Most billing changes, including cancelling, updating a card and downloading invoices, are self-service in the billing portal from your account. For anything else, include the email on the account.
Email about thisPress and partnerships
Happy to talk. A short note on what you are working on is enough.
Email about this
Before you email
The pricing page answers the billing questions we get most, including cancellation and refunds. The how-to guide covers the outline format and the common validation errors. Account deletion is described in the privacy policy.
Company
DecisionBranch is operated by Tov Studios LLC. Legal notices can be sent to hello@decisionbranch.com.